Posts in Product Support

  • July 31, 2016· Updating Your Email Address
  • July 31, 2016· Subscription Settings
  • July 31, 2016· Moving GenSmarts To A New Computer
  • July 31, 2016· Installation Help
  • July 31, 2016· Drivers Needed For Certain File Types
  • July 31, 2016· Census Suggestions
  • July 31, 2016· Analyzing the Wrong File
  • June 11, 2016 2:00pm· GenSmarts Special Editions
  • June 11, 2016 1:00pm· Determine Your Version
  • May 9, 2016 9:16pm· Updates in the works...
  • November 26, 2015 2:19pm· Compatibility with Windows 10
  • January 3, 2015 3:39pm· Suggestion Filter Additon: Descendant + Spouses
  • November 9, 2014 11:46am· manual entry of individuals
  • November 8, 2014 5:52pm· how to copy suggestions to WordPad
  • October 21, 2014 6:05am· Rootsmagic Color Coding
  • June 20, 2014 1:57am· RootsMagic Error calling GSExecCMD 1
  • June 20, 2014 6:34pm· GenSmarts needs to inform IE...do you trust...
  • June 19, 2014 7:54pm· Gsengine Error opening GenSmarts internal database
  • June 10, 2014 8:16pm· Error opening TMG File (Win 8)
  • December 4, 2013 4:26pm· Legacy 8 - EOle exception/Parameter IDIR error
  • September 20, 2013 1:58pm· FTM2014 - Newer Vistadb database detected error
  • July 10, 2013 6:06pm· About Variables
  • June 19, 2013 8:45pm· Update Date
  • March 5, 2013 2:46pm· Export
  • November 17, 2012 6:07pm· Install Failure/Tip
  • November 1, 2012 1:17am· Issue with cyrilic symbols
  • March 30, 2012 3:57pm· Empty 1940 Census List
  • March 24, 2012 7:23pm· 1940 US Census
  • February 17, 2012 4:12pm· Roots Magic shared events
  • February 10, 2012 7:37pm· GenSmarts CD Volume Serial Number
  • November 27, 2011 11:50pm· GenSmarts.ini location
  • October 25, 2011 7:59pm· MAC Crossover Works With GenSmarts
  • October 13, 2011 11:38am· FTM 2011 File Access Denied
  • October 6, 2011 3:52pm· FTM 2012 requires GenSmarts 2.1.1.92 or higher
  • July 24, 2011 5:47pm· Error 2 / Vista 64 SP1 / GenSmarts
  • April 29, 2011 1:29am· F2 Option in FTM 2010-2011?
  • March 18, 2011 10:55pm· To delete my files
  • March 4, 2011 10:07am· Mac
  • January 27, 2011 1:11pm· Future?
  • April 22, 2010 7:09pm· Sandbox
  • February 9, 2010 11:09pm· Source Auditing
  • December 28, 2009 5:59pm· Source Auditing and FTM 2010
  • November 9, 2009 6:58pm· FTM 09 and 10
  • October 27, 2009 9:02am· FTM 2010
  • October 11, 2009 7:54pm· GenSmarts Link from RootsMagic4
  • August 10, 2009 5:33pm· WWI Draft
  • July 30, 2009 9:42pm· smartlink
  • July 16, 2009 9:13pm· Prompted for ENG BMD sources
  • July 13, 2009 10:09am· FTM 2010
  • March 28, 2009 12:36pm· WWI Draft and FTM 2009
  • March 14, 2009 9:44pm· Can GenSmarts drive the browser within FTM 2009?
  • January 28, 2009 9:11am· Estimated Locations - Suggested Enhancement
  • January 27, 2009 6:19pm· Gensmarts and UK Research
  • January 22, 2009 5:29pm· TMG UK and GenSmart
  • January 8, 2009 2:37pm· Recognizing WWI Draft Registration in RM Database
  • December 22, 2008 3:24pm· Enhancements
  • November 11, 2008 9:48pm· Script feature
  • November 6, 2008 1:25pm· Regestration Key
  • September 30, 2008 12:57am· FTM 2009 & GenSmarts
  • September 22, 2008 3:17pm· ZoneAlarm preventing GenSmarts install
  • September 21, 2008 3:46am· GenSmarts/TMG issue
  • August 5, 2008 12:46am· fee based database
  • July 7, 2008 2:33pm· Filter Help
  • June 23, 2008 11:54pm· Virus False Positives...
  • May 14, 2008 8:43am· Legacy Version 7
  • May 8, 2008 9:10am· KCs Mid-Continent Library added
  • April 7, 2008 2:49pm· Mysterious Freezes / Hangs - Norton
  • March 12, 2008 8:07am· Research log feature
  • March 9, 2008 8:39am· Suggestion Question
  • January 11, 2008 7:37am· GS and TMG 7
  • January 10, 2008 8:51am· Windows XP multiple users
  • January 9, 2008 11:56pm· Trial Version - FTM2008
  • January 1, 2008· Analyzing The Right File
  • December 16, 2007 11:47am· Research Log
  • December 8, 2007 1:05am· Version 2 features
  • December 7, 2007 10:09am· Dec 6, 2007 Newsletter Questions...
  • December 4, 2007 3:01am· Suggestion for census rule
  • October 24, 2007 11:12pm· Filters
  • September 9, 2007 10:38pm· Rootsmagic 3 and Trial gensmart 2
  • September 1, 2007 2:17pm· UFT Now Supported in Version 2
  • August 27, 2007 8:22am· Gensmarts 2 with RootsMagic 3
  • August 24, 2007 10:08am· Echo on CD audio
  • August 22, 2007 4:30pm· Suggestions for Birth Records Depend on Location?
  • August 21, 2007 1:21pm· No suggestions for a specific person
  • August 21, 2007 8:46pm· FTM 2008 Support
  • August 16, 2007 10:18pm· SSDI and RootsMagic issue
  • August 14, 2007 10:04am· Sorting Record Suggestions issue
  • July 27, 2007 10:46pm· Recording information properly
  • July 19, 2007 5:55am· Gensmarts 2 on linux/wine?
  • July 14, 2007 5:23pm· SHuer.AFJ AVG Bug
  • July 10, 2007 7:49pm· from sources?
  • June 23, 2007 9:08pm· Firefox
  • June 22, 2007 12:14pm· Legend for suggestions
  • June 14, 2007 7:16pm· Social Security death index
  • June 7, 2007 12:27am· Windows 95 - msimg32.dll missing message
  • June 6, 2007 9:01pm· Update 1.1.1.10 for GS version 2.1.1.4?
  • June 2, 2007 4:29pm· TMG / GenSmarts interface error code GSEC41
  • May 30, 2007 6:58pm· Search Filters
  • May 13, 2007 12:15pm· Version 2 installation problems
  • May 11, 2007 10:37pm· May 11, 2007 Newsletter is up...
  • May 10, 2007 12:40pm· Partial File Analysis
  • May 10, 2007 8:05pm· Partial File Analysis - Descendants
  • May 10, 2007 12:53pm· Census Recommendations
  • May 9, 2007 8:15pm· What is Version 2 called?
  • May 5, 2007 4:46pm· Problem using GenSmarts with TMG
  • April 16, 2007 8:50pm· GenSmarts doesnot appear on Taskbar
  • March 2, 2007 6:43pm· Spam....
  • January 29, 2007 1:14pm· Ancestral Quest v12
  • January 28, 2007 9:14am· Wish List
  • January 21, 2007 5:43pm· Updates and Add-ons
  • January 19, 2007 10:07pm· Search again in a few months
  • January 12, 2007 9:28am· id
  • January 12, 2007 3:10pm· GenSmarts
  • January 5, 2007 2:44am· Search opens default browser
  • January 5, 2007 2:43am· Search changes focus to Browser Window
  • December 23, 2006 7:25am· 1930 Census not auto filling
  • December 19, 2006 9:38am· Vista
  • December 17, 2006 1:39am· data cleanup
  • November 29, 2006 4:17pm· IE 7
  • November 21, 2006 1:44pm· Reference #s & locations
  • November 21, 2006 4:35pm· Computer Associates & LP5/Unpacking error
  • October 3, 2006 12:08am· Request for feature
  • September 21, 2006 2:39pm· merging files
  • September 19, 2006 7:58pm· Are Burial Facts Supported?
  • September 17, 2006 1:02pm· Census suggestion, census already found
  • September 9, 2006 7:02am· My TO DO list i empty
  • September 8, 2006 12:16am· Census suggestion for deceased person
  • August 24, 2006 8:38am· How do I reinstall on a new PC ?
  • August 13, 2006 8:53pm· How do I Print the Data Cleanup List?
  • August 3, 2006 2:19pm· RootsMagic and SSN issue
  • August 3, 2006 7:11pm· Printing Question
  • July 21, 2006 2:27pm· Broken www link for Allen County Library
  • June 10, 2006 1:10am· Extra Clicks in New Version
  • June 9, 2006 11:57pm· Missing Census Research Recommendation
  • May 31, 2006 1:32pm· inventory
  • May 23, 2006 6:34am· what is the difference
  • May 22, 2006 4:35pm· EAccess Violation
  • April 27, 2006 8:52am· Updates?
  • April 22, 2006 10:16am· Custom Census Tags in FTM
  • April 6, 2006 12:39pm· A Couple of Heritage Quest Examples
  • March 22, 2006 5:03pm· Adding Custom Suggestions
  • March 13, 2006 4:26pm· burned church records in Sweden
  • March 1, 2006 6:19pm· TMG
  • March 1, 2006 10:51am· Subscription information
  • February 26, 2006 6:52am· Last File USed
  • February 26, 2006 7:32am· Customised Records
  • February 19, 2006 12:11pm· GSEC99 Error
  • February 11, 2006 2:06pm· HP and Compaq New PC Difficulties
  • February 9, 2006 11:07pm· Locating Useful Information
  • January 29, 2006 8:59pm· Virtual PC 7.0.2
  • January 24, 2006 12:42pm· ResearchResults.CSV vs. RootsMagic database
  • January 18, 2006 4:14pm· reference West Virginia
  • January 13, 2006 10:33am· Ancestor Root
  • January 12, 2006 3:29pm· RootsMagic and Gensmart
  • December 13, 2005 12:53pm· Lack of printing fuctionality
  • December 13, 2005 4:25pm· Free upgrade
  • December 11, 2005 9:43am· Multiple Found
  • December 8, 2005 3:56pm· TMG census custom tags
  • December 8, 2005 9:42am· Newsletter tip...
  • December 7, 2005 3:41pm· Norton Firewall
  • April 10, 2005 6:43pm· Reinstalling AdAware Fixes IE Hang...
  • March 26, 2005 6:07pm· New Feature Request
  • March 25, 2005 11:25pm· Some direct ancestors dont have blue stars
  • March 19, 2005 6:02pm· problems
  • March 3, 2005 10:49am· Trial Offers means what
  • February 26, 2005 2:47pm· New Customize Records Feature
  • February 25, 2005 2:00pm· Gensmarts icon
  • February 4, 2005 4:29pm· GenSmarts Install
  • January 22, 2005 12:58pm· Incorrect Data showing up in To Do List
  • January 22, 2005 11:58pm· GenSmart or GenSmart
  • January 21, 2005 12:16pm· Blank or partial pages printed
  • January 9, 2005 1:01pm· Accessing Data CDs
  • January 8, 2005 5:36am· Error message with TMG6/7
  • January 8, 2005 11:52am· Black or hard to read text
  • January 8, 2005 12:48pm· 200 Questions And Answers about GenSmarts
  • December 28, 2004 8:32am· Suggestion on place names
  • December 27, 2004 10:54am· Fix for CTRL-E TMG GenSmarts Error#2 and Error#1
  • December 23, 2004 1:04pm· Sharing Files on Two Computers
  • December 22, 2004 1:51pm· TMG vs Gensmarts
  • December 21, 2004 6:12am· ToDo items for things already done
  • December 6, 2004 3:28am· username & password
  • November 23, 2004 9:08pm· HeritageQuest Integration
  • November 4, 2004 11:17pm· Manual Download Problems
  • October 24, 2004 1:40pm· Which Genealogy software?
  • October 15, 2004 5:21pm· Error Code
  • October 8, 2004 5:33pm· Error message
  • September 27, 2004 2:16pm· You can only run one copy of GenSmarts message
  • September 10, 2004 10:56pm· User manual
  • September 10, 2004 10:19pm· Different files
  • September 9, 2004 6:07pm· use of Direct Ancestor Tag
  • August 30, 2004 1:36am· Family Tree Maker 2005
  • August 28, 2004 6:01pm· Support for 1280 X 1024 resolution
  • June 28, 2004 6:13am· error opening file. (EOIeException) [Provider cann
  • June 28, 2004 12:18pm· Bad data
  • June 13, 2004 5:09pm· How do I delete a To Do List suggestion?
  • June 8, 2004 11:25am· TMG census custom tags
  • April 23, 2004 1:25pm· Virtual PC
  • April 23, 2004 8:05pm· Error TMG File. (EOIeException) [Provider cannot b
  • March 23, 2004 9:00am· Microsoft Feature: ADO Need at least 2.1 Message
  • March 19, 2004 2:07pm· Version 1.0.4.13 posted (ancestry.com upgrade)...
  • March 19, 2004 12:58pm· To Do List - Printed in PDF format
  • March 14, 2004 7:26pm· problem installing registered version
  • March 13, 2004 3:17pm· Data Clean Up
  • February 8, 2004 11:12pm· Version 1.0.4 is released
  • February 8, 2004 9:43pm· Leaving off of surname on over half of the entries
  • February 7, 2004 9:47am· GenSmarts ability to learn
  • January 17, 2004 1:30pm· To Do list (census)
  • January 15, 2004 11:17am· Names Missing from TO DO list
  • January 12, 2004 2:22am· research suggestions
  • December 29, 2003 11:51am· Census Events
  • December 27, 2003 2:15pm· How Do I?
  • December 10, 2003 3:51pm· Newsletters
  • December 3, 2003 8:38pm· Error opening file (EOleException)
  • October 18, 2003 8:33pm· To Do for a person
  • September 25, 2003 9:37pm· Save things to do as a FILE
  • September 18, 2003 7:36pm· What are .mjf files
  • September 4, 2003 6:57pm· TMG Problems
  • September 1, 2003 12:01pm· 1.0.3 Released On 10/9
  • August 30, 2003 5:40pm· TMG & Direct RootsMagic Support Ready
  • August 28, 2003 2:53pm· More Questions
  • August 23, 2003 1:06pm· Direct PAF5 Support Added
  • August 21, 2003 12:17am· Version 1.0.2.2 Released
  • August 17, 2003 8:08am· GenSmart Update Files ....
  • August 14, 2003 10:21am· Estimated Dates
  • August 14, 2003 9:49am· Clear All Tags
  • August 13, 2003 6:31pm· User Defined Save Directory
  • August 13, 2003 10:42pm· Questions
  • August 12, 2003 10:41am· Load & Analyze Times
  • August 12, 2003 6:18pm· Family Tree Maker Naming Scheme ...
  • August 9, 2003 6:43pm· Family Tree Maker Access ....
  • August 4, 2003 1:07am· Hangs of Initializing Display
  • July 30, 2003 12:43am· Version 1.0.2.1 Released (was 1.0.1.7 is coming..)
  • July 23, 2003 11:08am· Add a backup capability
  • July 22, 2003 9:49am· Support for Legacy direct line ancestors
  • July 22, 2003 9:53am· Progress bar long pause right before it finishes
  • July 22, 2003 9:48am· Option to open recent files...
  • July 22, 2003 9:57am· Married name of females with multiple marriages...
  • July 22, 2003 9:51am· Easier locating of direct ancestor roots
  • July 22, 2003 10:55am· Ability to cancel a file open...
  • July 21, 2003 1:59pm· Some HELP buttons not working
  • July 21, 2003 2:10pm· GenSmarts accessing the internet on startup
  • July 7, 2003 6:27am· Trial Version not showing suggestions by location
  • July 7, 2003 6:06am· Illinois State Archives... not found
  • June 29, 2003 10:48am· Field IDlr not found

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