Contact Info

GenSmarts is brought to you by:

Underwood Innovations, LLC
4436 Hearthmoor Court
Long Grove, IL 60047

Our privacy policy can be found at

Support: email your question to

We have found that the fastest, surest, and most accurate support of the GenSmarts product to be via email, as detailed written instructions are often involved. These instructions are posted in the support section of our website. Trying to convey this information or it's URL(web address) over the phone is simply too frustrating and error prone for all involved. So the best way of answering your question is for us to provide, via email, a clickable link to the paticular page on our website that answers your question (or simply provide the instructions in the email if you have a question we don't have posted yet). Of course, you can probably save yourself a step by reviewing the list of questions there first, before emailing us - there's a good chance you'll find your answer straight away.